Our Return Policy Is Simple.
If you have a problem or discrepancy with an order, contact our Help Desk at firstname.lastname@example.org. For t shirts please have your invoice ready along with the style number, color and quantity you are inquiring about.
For other marketing materials please email us at email@example.com and let us know how we can help you.
- Absolutely no returns on printed, washed or decorated merchandise. Garments must be inspected before printing.
- All claims for shortages, damages, etc. must be made within 72 hours of receipt of merchandise.
- No cash refunds.
- All returned or refused shipments are subject to a 20% or $25 (whichever is greater) restocking charge in addition to both outbound and return freight.
- Without a valid return authorization number, our warehouse will not accept returns.
- Defective merchandise must be returned to us with a piece of tape indicating the location of the flaw.
- Discontinued styles or merchandise over 30 days old cannot be returned.
- Please include a copy of the invoice to ensure proper credit in a timely manner. (Approximately two weeks)
- If your order is not processed accurately, we will cover the original freight and send a call tag for the incorrect merchandise.